Rwanda Social Security Bureau

RSSB Voted Best Service Provider of 2014

The Rwanda Social Security Board (RSSB) has been voted the best service provider of 2014.

The awarding ceremony of the best service providers held on Thursday follows a survey organized by the ServiceMag from January 15 to February 6, during which the public could vote in different categories.

The categories are air transport, banking services, insurance, healthcare/ hospital, hotel services, restaurants, internet service providers, and telephone service providers.

RSSB not only emerged the overall winner, but was also named the best service provider of the year in the insurance service.

The Minister of Trade and Industry, Francois Kanimba, said promoting service and good customer care will drive economic growth and overall development of the country.

“Our vision is to have a knowledge-based economy by improving services to attain sustainable development. We want to compete regionally and internationally in service delivery and we will continue supporting these initiatives for the development of our country,” minister said.

It was the third time ServiceMag organized the best service provider survey.

Best service provider winners:

  • Overall winner: Rwanda Social Security Board (RSSB)
  • Media: Radio Rwanda
  • Government agency: Rwanda Revenue Authority
  • Health care: CHUK
  • Restaurant: Fantastic restaurant
  • Hotel: Serena Hotels
  • Internet provider: Tigo Rwanda
  • Telephone services: Tigo Rwanda
  • Insurance: RSSB
  • Banking: Bank of Kigali






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